# SYNC131: Store server error

## What this means[​](#what-this-means "直接链接到 What this means")

Your store returned an error, so this action did not complete.

The store was reached but its server failed to handle the request. This is a problem on the website rather than the POS, so retrying alone may not help: check the site's error log or ask the host to, then retry. Nothing was lost on this device.

## What to do[​](#what-to-do "直接链接到 What to do")

Try the action again. WCPOS does not retry this by itself — retry when you are ready.

## Your data[​](#your-data "直接链接到 Your data")

The change is saved on this device but has not reached your store. If this persists, export diagnostics and contact WCPOS support.

## Details[​](#details "直接链接到 Details")

* **Code:** `SYNC131` (`STORE_SERVER_ERROR`)
* **Severity:** error
* **Introduced in:** WCPOS 1.10.0