# Store Defaults

**POS settings:** `Settings → General` in the POS, saved on this device.

**General** holds the store's name and address, the language the POS shows, the customer each new cart starts with, and how money is written. Open it from **Settings** at the foot of the menu: it's the first page in the list.

These settings start as your store's own: the name from [Store details](/zh-CN/settings/general.md#store-details) in WP Admin, the address and money format from WooCommerce, the language from WordPress, and the default customer from [Default POS Customer](/zh-CN/settings/general.md#default-pos-customer). With WCPOS Pro, a store you created under `WP Admin > POS > Stores` brings its own name, address, currency and language: see [Setting up stores](/zh-CN/manage-store/stores/set-up-stores.md#store-pages).

A change saves at once (there is no Save button) and applies to this device only. Your WooCommerce settings and the other tills stay as they were. To go back to the store's values, use [Restore Server Settings](#restore-server-settings).

## The General page[​](#general-page "直接链接到 The General page")

![Settings, General: the Store section with Store Name and the four read-only base address rows marked Set in WooCommerce, and the Localization section with Language, Default Customer and the Default Customer is Cashier switch](/img/2.x/settings/store/general/en/tablet-light-regular--s1-1-general-top.png)123456

1. **General** — this page, first in the **Settings** list.
2. **Store Name** — the store's name in the POS on this device.
3. **Store Base Country** — the first of four address rows you can't change here. See [Store address](#store-address).
4. **Open** — opens your WooCommerce settings in the browser, where the address is set.
5. **Language** — the language of the POS screens on this device. See [Language](#language).
6. **Default Customer** — the customer every new cart starts with. See [Default customer](#default-customer).

Under **Default Customer**, the **Default Customer is Cashier** switch starts every new cart with the cashier who is signed in. Further down are **Currency & numbers**, then **Restore Server Settings** and **Clear All Local Data**: see [Money format](#money-format) and [Restore server settings](#restore-server-settings).

## Store address[​](#store-address "直接链接到 Store address")

**Store Base Country**, **Store Base State**, **Store Base City** and **Store Base Postcode** show the address as plain text you can't edit, marked **Set in WooCommerce**. They're your store's address, and the POS uses it to work out tax when a sale is taxed at the [shop base address](/zh-CN/settings/tax/pos-tax.md#calculate-tax-based-on), so it must match what your store uses.

To change the address:

1. Press **Open** on any of the four rows. Your WooCommerce settings open in the browser.
2. Change **Store Address** under `WP Admin > WooCommerce > Settings > General` and save.
3. Back in the POS, press [Restore Server Settings](#restore-server-settings). The POS doesn't pick up a new address on its own.

With WCPOS Pro

A store you created under `WP Admin > POS > Stores` keeps its own address, on its **Details** page. Change it there (see [Fill in the store's pages](/zh-CN/manage-store/stores/set-up-stores.md#store-pages)), then press **Restore Server Settings**. **Open** still goes to the WooCommerce settings, which don't hold that store's address.

A store with no city set shows a dash in **Store Base City**. On a phone, **Set in WooCommerce** and **Open** sit under each value.

## Language[​](#language "直接链接到 Language")

**Language** changes the POS screens on this device and how amounts are written on receipts and the customer display. It does not translate the words printed on receipts, such as "Subtotal": those come from your store, see [Translations](/zh-CN/settings/languages/translations.md).

It starts as your WordPress site's language or, with WCPOS Pro, the language set on the store's **Currency & language** page.

## Default customer[​](#default-customer "直接链接到 Default customer")

Every new cart starts with the **Default Customer**: **Guest** for a walk-in sale, or a customer you pick from the list. Turn on **Default Customer is Cashier** to start every new cart with the cashier who is signed in; the **Default Customer** list is then greyed out.

Both start as your store's [Default POS Customer](/zh-CN/settings/general.md#default-pos-customer) and [Use Cashier Account](/zh-CN/settings/general.md#use-cashier-account). A change here applies to new carts on this device. A cart that is already open keeps its customer, and you can change the customer of any sale in the cart: see [Choose the customer](/zh-CN/sell/cart.md#customer-selector).

## Money format[​](#money-format "直接链接到 Money format")

Keep Currency and Number of Decimals the same as your store

**Currency** goes onto every new order this device sends to WooCommerce, and **Number of Decimals** is used to round payments and change at checkout. A value different from your store's gives orders in the wrong currency or payments that don't match the order total. A cart that is already open keeps the currency it started with.

![Settings, General scrolled down: Currency & numbers with Currency, Currency Position, Decimal Separator, Number of Decimals, Thousand Separator and Thousands Group Style, then Restore Server Settings and Clear All Local Data](/img/2.x/settings/store/general/en/tablet-light-regular--s1-2-currency-restore.png)1234

1. **Currency** — the currency of new orders made on this device. Keep it the same as your store's.
2. **Number of Decimals** — how many decimal places money has on screen and at checkout. Keep it the same as your store's.
3. **Restore Server Settings** — puts back your store's values. See [Restore server settings](#restore-server-settings).
4. **Clear All Local Data** — deletes everything stored on this device and downloads it again. See [Clear local data](/zh-CN/troubleshooting/clear-local-data.md).

**Currency**, **Currency Position**, **Decimal Separator**, **Thousand Separator** and **Number of Decimals** start as your store's currency options, under `WP Admin > WooCommerce > Settings > General`. With WCPOS Pro, a store's own **Currency & language** page can set its **Currency** and **Currency Position** instead.

**Currency Position**, **Decimal Separator**, **Thousand Separator** and **Thousands Group Style** only change how money looks on this device's screens.

Currency position, separators and digit grouping

| Row                       | What it sets, shown for 1234.5 US dollars                                                                                                                             |
| ------------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Currency Position**     | **Left** $1,234.50 · **Right** 1,234.50$ · **Left with space** $ 1,234.50 · **Right with space** 1,234.50 $                                                           |
| **Decimal Separator**     | The mark before the cents, usually `.` or `,`.                                                                                                                        |
| **Thousand Separator**    | The mark between groups of digits, usually `,`, `.` or a space. Use a different mark from the decimal separator.                                                      |
| **Thousands Group Style** | 123,456,789 (groups of three) · 12,34,56,789 (lakh, used in India) · 1,2345,6789 (groups of four, used in China and Japan). The choices show your thousand separator. |

Receipts and the customer display write amounts in the format of the [language](#language) instead.

## Restore server settings[​](#restore-server-settings "直接链接到 Restore server settings")

**Restore Server Settings** loads your store's settings again. Use it after you change something in WooCommerce, such as the store address or currency, and when the POS and your store disagree.

Restoring overwrites several settings at once

The store's name, address, language, default customer and money format go back to your store's values, even if you changed them on this device.

Which settings are restored?

Restoring also refreshes the store's tax settings on the [Tax](/zh-CN/settings/tax/pos-tax.md) page. **Thousands Group Style** is a setting of this device only, so it stays as it is.

1. Scroll to the foot of **General** and press **Restore Server Settings**. **Restore server settings?** opens.
2. Press **Restore Server Settings** to go ahead, or **Cancel** to leave everything as it is.
3. When it's done, **Restored** shows for a moment under the button, and the page shows your store's values.

![The Restore server settings? dialog over Settings, General, saying the settings were copied from your WooCommerce store and restoring overwrites local changes, with Cancel and Restore Server Settings](/img/2.x/settings/store/general/en/tablet-light-regular--s1-3-restore-confirm.png)12

1. **Cancel** — closes the dialog. Nothing changes.
2. **Restore Server Settings** — puts back your store's values on this device.

Restoring needs a connection to your store. Offline, the page says **Couldn't reach the store** and nothing changes. Press **Try again** when you're back online.

![The foot of Settings, General: the Restore Server Settings button, and under it Couldn't reach the store with a Try again button](/img/2.x/settings/store/general/en/tablet-light-regular--s1-5-restore-offline.png)12

1. **Restore Server Settings** — the restore that couldn't reach the store.
2. **Try again** — opens the confirmation again. Press it when you're back online.

## If something goes wrong[​](#troubleshooting "直接链接到 If something goes wrong")

**The store name, address or currency is out of date.** The POS copies them from your store the first time it loads it and doesn't update them on its own, so a rename in WP Admin or a change in WooCommerce doesn't reach the POS by itself. Press [Restore Server Settings](#restore-server-settings).

**Couldn't reach the store.** The device is offline or your store didn't answer. Check the connection, then press **Try again**. Your settings stay as they were until a restore succeeds.

**Prices show the wrong symbol or separators.** Someone changed **Currency & numbers** on this device. Set the rows back by hand, or press [Restore Server Settings](#restore-server-settings). Restoring also puts back the store's name, address, language and default customer on this device.

**The POS shows the wrong language.** Change **Language** on this page. Each device keeps its own.

**New carts start with the wrong customer.** Check **Default Customer** and **Default Customer is Cashier** on this device. For every device, change [Default POS Customer](/zh-CN/settings/general.md#default-pos-customer) in WP Admin, then press **Restore Server Settings** on each device.

## Related Documentation[​](#related-documentation "直接链接到 Related Documentation")

[Tax SettingsHow the POS works out and shows tax](/zh-CN/settings/tax/pos-tax.md)

[WP Admin General settingsDefault POS Customer, Use Cashier Account and other store-wide settings](/zh-CN/settings/general.md)

[Clear local dataWhen Restore Server Settings isn't enough](/zh-CN/troubleshooting/clear-local-data.md)