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Version: 1.x

API02010: Auth Required

What This Means​

The action you're trying to perform requires authentication, but you're not currently logged in. The POS needs valid credentials to access this resource.

Common Causes​

  • Not logged in — You haven't authenticated yet
  • Session cleared — Your session was cleared or expired
  • Accessing protected resource — The resource requires authentication
  • App data cleared — Stored credentials were removed

How to Fix​

1. Log In​

If you haven't logged in:

  1. Open the POS login screen
  2. Enter your WordPress credentials
  3. Complete the authentication process

2. Check Session Status​

If you thought you were logged in:

  • Your session may have expired
  • Look for API02002 (Token Expired) for more details
  • Log in again to restore access

3. Verify Server Configuration​

Ensure the API endpoints are properly configured:

  • WooCommerce REST API should be enabled
  • WCPOS plugin should be active
  • Authentication endpoints should be accessible

4. Check for Browser/App Issues​

If you're being logged out unexpectedly:

  • Clear browser cache (if using web version)
  • Check that cookies/local storage aren't being blocked
  • Verify the app has permission to store data

What Requires Authentication?​

Most POS operations require authentication:

  • Viewing products and customers
  • Creating and editing orders
  • Processing payments
  • Accessing reports

Only the initial login screen is accessible without authentication.