SY02001: Invalid Configuration
What This Means
The system configuration is invalid or corrupted. The POS application found configuration settings that don't make sense or are incomplete.
Common Causes
- Corrupted settings — Configuration file became corrupted
- Incomplete setup — Setup process wasn't completed
- Manual editing error — Config files were incorrectly modified
- Version upgrade issue — Old config incompatible with new version
How to Fix
1. Reset to Default Settings
If available in the app:
- Look for "Reset Settings" or "Restore Defaults"
- This clears custom settings but fixes corruption
2. Complete the Setup
If setup wasn't finished:
- Start the setup process again
- Complete all required steps
- Verify configuration before finishing
3. Clear Application Data
Remove corrupted config:
- Desktop: Delete app data folder, restart app
- Browser: Clear site data, reload
4. Reinstall the Application
For persistent issues:
- Uninstall completely
- Remove any leftover data folders
- Reinstall fresh
- Complete setup from scratch
5. Check for Updates
Configuration formats may change:
- Update the POS application
- Update the WCPOS plugin
- Reconfigure after update
What Gets Reset
When resetting configuration:
- You'll need to log in again
- Custom settings will be lost
- Data will need to re-sync
- But your WooCommerce data is safe on the server